Privacy Policy

Last Updated: September 30, 2026

[Hopper Dispatch, LLC] ("Hopper Dispatch," "we," "us," or "our") operates [hopperdispatch.com] (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, apply to drive with us, or respond to our ads on social media. It also covers how we use that information and the choices you have.

By using the Site or submitting your information through one of our forms, you agree to the collection and use of information as described in this policy.

1. Information We Collect

Information you give us directly. When you fill out a form on the Site or a lead form in one of our Facebook, Instagram, or TikTok ads, we collect the information you provide. This may include:

Your name, phone number, email address, and city or state

CDL class, endorsements, and years of driving experience

Equipment experience (for example, hopper bottom or dry bulk)

Preferred routes, home time, or availability

Any other details you choose to share about your driving background

If you are a shipper or business contact, we may also collect your company name and details about the freight or service you're asking about.

Information from social media platforms. When you submit a lead form in one of our ads, the platform (Meta or TikTok) passes the information you entered in that form to us. Those platforms may pre-fill some fields from your profile, and you can review or edit them before you submit.

Information collected automatically. Like most websites, our hosting and security systems automatically log some technical information when you visit, such as your IP address, browser type, and the pages you view. This is standard web server and security log data used to keep the Site running safely.

We use advertising and analytics tools, such as the Meta pixel and TikTok pixel, to understand how visitors use the Site and to measure the results of our ads. These tools may use cookies or similar technologies to collect information such as pages visited and actions taken on the Site.

2. How We Use Your Information

We use the information we collect to:

Review your interest in driving with Hopper Dispatch and contact you about open opportunities

Check that applicants meet our safety and qualification requirements

Respond to questions from drivers, shippers, and business partners

Keep records of our communication so we can follow up and provide good service

Measure and improve our recruiting ads and the Site

Driver qualification and background checks. Carrying freight safely is required by law and is central to how we operate. If you move forward in our hiring process, we may ask for your permission to obtain records such as your motor vehicle record (MVR), safety history, and drug and alcohol testing history, as required under federal motor carrier safety regulations. We will only obtain these records with your written authorization, provided through a separate disclosure.

3. How We Share Your Information

We do not sell your personal information.

We may share information with service providers who help us run the business and the Site, including:

Our website hosting provider

Digital Ark, the CRM tool we use to organize applicant and customer messages and follow-ups

All Things Visual, our marketing agency, which manages our advertising and lead forms on our behalf

Background screening and compliance providers, only with your authorization

These providers only use your information to help us provide our services to you.

We may also disclose information if required by law, including federal and state transportation safety regulations, or to protect the safety, rights, or property of Hopper Dispatch, our drivers, or others.

4. Text Messages and Calls

If you give us your phone number, we may contact you by phone or text message about your application or inquiry. Message and data rates may apply. You can reply STOP to opt out of text messages at any time. We do not share your mobile number or text messaging consent with third parties for their marketing purposes.

5. Cookies

The Site may use basic cookies needed for it to function properly (for example, remembering that a form was submitted). We and our advertising partners may also use cookies to measure ad performance. You can control cookies through your browser settings.

6. Data Retention

We keep the information you submit for as long as needed to review your application or inquiry, meet our legal and regulatory recordkeeping requirements, and maintain reasonable business records. After that, it may be deleted.

7. Your Choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it by contacting us using the information below. Some records may need to be kept for a period of time to comply with transportation safety regulations. We'll respond as quickly as we reasonably can.

8. Children's Privacy

The Site is intended for adults, including professional drivers and business customers. We do not knowingly collect information from children under 13.

9. Third-Party Links and Platforms

The Site may link to our Facebook, Instagram, TikTok, or other third-party sites. When you interact with our ads or pages on those platforms, their own privacy policies also apply. We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

10. Security

We take reasonable steps to protect the information you share with us, including using a secure (HTTPS) connection on the Site. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent changes.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

[Hopper Dispatch, LLC]

Phone: (386) 487-6000
Email: [email protected]